Customer service at the Vietnam Military Commercial Joint Stock Bank (Photo: MB)
The Asia-Pacific Quality Organisation (APQO) has selected the Vietnam Military Commercial Joint Stock Bank (MB) for its 2014 Global Performance Excellence Awards (GPEA).
The MB is the only bank in Vietnam nominated for the prestigious award.
Criteria for the award include the role of leadership, strategic planning, customer and market focus; measurement, analysis and knowledge management, human resources development, process management, and business results.
This year’s award will be presented at the 20th APQO International Conference on Quality in Kuala Lumpur, Malaysia on November 23-26.
The MB is among few Vietnamese banks that have applied international standard system such as ISO 9001 and Lean – Six Sigma in business operation.
The APQO, a non-profit organisation, serves as an umbrella group that brings together all the leading quality professional societies from Asian-Pacific countries.-VNA
Military Bank wins world class global performance award Related image(s)
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